Infocredit Group is a leading provider of business intelligence and risk management solutions for more than 50 years. The company offers high-quality flexible solutions, ranging from Credit Risk Management to Regulatory Compliance, Debt Recovery, Call Centre Services, Training, Consulting, ESG Services and Digital Marketing and is currently looking for a full time IT Support Manager to join our team.

Working Hours: Monday-Thursday 08:30-17:30, Friday 08:30-14:30

Infocredit Group is currently looking for a full-time IT Support Manager to join our team.

The successful candidate will be responsible for leading the IT department in delivering secure, reliable, and efficient technology services that support and advance the company’s business objectives.

Leading the IT department by supervising staff, setting goals, and managing resources effectively.

Managing servers, virtual machines, and hosting environments to ensure optimal performance and reliability.

Maintaining network infrastructure including LAN/WAN, firewalls, VPNs, and Wi-Fi systems.

Monitoring and maintaining enterprise applications to support business operations across all departments.

Implementing and enforcing IT policies and security controls to protect data and ensure compliance.

Maintaining backups and disaster recovery plans to ensure business continuity.

Troubleshooting and resolving hardware, software, and network issues promptly and efficiently.

Coordinating IT projects and upgrades to improve system performance, scalability, and reliability.

Communicating with non-technical staff and stakeholders to translate technical requirements and provide guidance.

Evaluating and adopting new technologies to enhance efficiency, security, and alignment with business objectives.

BSc degree in Computer Science or Engineering field
5 years οf proven experience in IT Support

Communicates effectively and leads teams by translating technical requirements for non-technical staff and supervising IT personnel.

Demonstrates systems administration expertise in servers, hosting environments, virtual machines, and enterprise applications.

Applies network and security knowledge to manage LAN/WAN, firewalls, VPNs, user accounts, access controls, and backups.

Exhibits problem-solving and troubleshooting skills to resolve hardware, software, and network issues efficiently.

Maintains integrity, compliance, and adaptability by following policies, ensuring data protection, and learning emerging IT infrastructure technologies.

Attractive remuneration package.
Hybrid work according to company policy upon completion of probationary period
Comprehensive training to ensure you are equipped with the knowledge and skills needed to excel in your role.
Supportive working environment where collaboration and teamwork are valued.
Ongoing support and constructive feedback to help you succeed and grow in your role.