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Corporate Social Responsibility

Empowering Communities, Enhancing Lives.

CSR Charter

CSR Charter

Our CSR activities and policies are based on a formal Charter that is based on 6 Pillars:

Internal Activities

1. A fair human resources management policy which relies on the continuous training of employees in areas deemed necessary as well as a continuous effort to improve internal communication.

2. Respecting employees’ rights by practicing the balance between work, family and leisure time; applying equal pay and career prospects for women; and removing policies with any form of discrimination.

3. Assuring health and safety at work. Special attention is given to the operation of our in-company Health & Safety Commission. We continually invest in staff training, policies and procedures to ensure that health and safety at work are properly maintained.

Ethical Approach

Infocredit Group adopts an ethical approach in terms of business operations. We constantly review our strategies and procedures in order to ensure that we do not have a detrimental impact on the local communities in which we operate. Additionally, it is fundamentally important that during the course of any investigation, we do not intrude or interrupt the normal operations of a company or individual, their land, property or working environment.

Compliance and Risk Management

Infocredit Group has established an integrated management system to ensure the appropriate compliance and risk management procedures exist and are implemented across all business levels. We adopt a risk management strategy which takes into account international regulations regarding compliance, health and safety, employment practices and business operations. In addition, we implement a verification process for all potential clients, partners and external suppliers before cooperation begins.

External Activities

1. Our operations are governed by our membership of and commitment to the UN Global Compact. Under this commitment, we have adopted guidelines to combating money laundering, support anti-bribery efforts; environmental sustainability; and other policies to meet the United Nations Sustainable Development Goals (SDGs).

2. Policies for vulnerable customers etc.

3. We implement environmental practices such as the use of non-polluting cleaners, paperless management systems, recycling, etc.

4. We contribute to the social environment and promote awareness around the need for social equity and inclusion. This includes corporate contributes to charitable purposes and organisations such as the Institute of Neurology and MDA, the Cyprus Autistic Society, the Cyprus Anti-Cancer Society and Others.

5. We support and encourage our employees and associates to contribute to the local community and worthy causes, often in partnership with other organisations. 

Community and Charity

We aim to positively contribute to the local community in which we are active. We believe it is important to support local initiatives and actively involve ourselves in projects which aid the development of the community, including fundraising programmes.

As part of Infocredit Group’s corporate social responsibility, each year, we participate in the Cyprus Telethon, an annual international charity institution organised by Institute of Neurology and MDA in Cyprus. Infocredit Group staff actively participates in fundraising and ticket sales as part of the Telethon campaign, engaging in local community activities.

We are also proud donors and supporters of various associations including the Cyprus Autistic Association, the Cyprus Anti-Cancer Society, the Association of Parents and Friends of Children with Heart Disease and theWorld Pancreatic Cancer Day.


Infocredit Group implements all procedures to ensure that the entire organisation maintains a sustainable approach. The organisation adopts a strict recycling policy to limit the output of waste, with all confidential information shredded prior to recycling.

CSR Cyprus

CSR Cyprus

Infocredit Group is a Founding Member and Proud Supporter of CSR Cyprus.

Established in November 2016, CSR Cyprus is the national association for Corporate Social Responsibility (CSR) in Cyprus. The main objective of CSR Cyprus is to promote, develop and implement CSR and its visibility to both the business world as well as the social environment, with the ultimate objective of achieving balanced profitability and sustainable development.

As a founding member CSR Cyprus, Infocredit Group benefits from its participation by being able to communicate and promote our actions on CSR through the available communication channels of the CSR network through joint social actions, corporate volunteering, and other methods.

We attend regular meetings of members for the exchange of views and good practices. We also take part in educational actions and seminars, gain access to CSR tools and benefit from the network’s participation in European programmes and forums.

CSR Partnerships

CSR Partnerships

The Cyprus Telethon

The Cyprus Telethon

The Telethon is organised each year by the Institute of Neurology and MDA in Cyprus. The Telethon includes a range of events that raise money to defray the costs of urgent medical treatment for patients and their families. The Cyprus Institute of Neurology & Genetics (CING) is a private, non-profit, bi-communal, medical, research and academic center.

The Cyprus Autistic Association

The Cyprus Autistic Association

The Cyprus Association for People with Autism was founded in 1990, as a charitable non-profit organization. The main purpose of the Association is to ensure the rights of people with autism in order to ensure a better quality of life. This includes better access to education as well as medical support.

The Cyprus Anti-Cancer Society

The Cyprus Anti-Cancer Society

The Cyprus Anti-Cancer Society was established in 1971. It cares for people with cancer providing them with complete Palliative Care Services in line with international standards. Its aim is to support the patients’ families and care-givers, but also inform the wider public about cancer prevention, diagnosis, treatment and relief.

World Pancreatic Cancer Day

World Pancreatic Cancer Day

November 16th of every year has been established as World Pancreatic Cancer Day. On World Pancreatic Cancer Day, loved ones, communities and organizations around the world unite to shine a light on pancreatic cancer. Raise awareness on this special day as we share the facts about this disease, survivor stories and what you can do to make an impact.

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