Infocredit Group who is a leading provider of business intelligence and risk management solutions for 50 years. It offers high-quality flexible solutions, ranging from Credit Risk Management to Regulatory Compliance, Debt Recovery, Call Centre Services, Training, Consulting, ESG Services and Digital Marketing is currently looking for a full or part time Contact Centre Agent to join our team.

The successful candidate will be responsible for carrying out administrative and sales functions requiring confidentiality, integrity and initiative, as well as coordinate office activities and operations to secure efficiency and compliance to company policies.

· High school diploma; BSc/BA will be considered an advantage

· Excellent Command of Written and Spoken Greek and English Language

· Good Knowledge of Computer Skills (Microsoft/ Internet etc.)

· Previous Working Experience in similar position (will be considered an advantage)

· Strong oral and written communication skills, as well as presentation skills

· Strong Organizational skills

· Good interpersonal and communication skills

· Ability to manage pressure and prioritize tasks and workload

· Teamwork skills

· Ability to communicate ideas and concepts

· Ability to perform multiple tasks concurrently

· Ability to persuade and influence others.

· Ability to develop and deliver presentations.

· Contact potential or existing customers to inform them about a product or service.

· Respond to customer requests and answer questions about products or the company.

· Ask questions to understand customer requirements and close sales.

· Deals with customer complaints in a professional manner.

· Prepares contracts and proposals for new and prospective customers.

· Performs cold- calling for sales.

· Managing clerical or other administrative staff.

· Organizing, arranging and coordinating meetings.

· Word processing and dealing with email and telephone enquiries.