Infocredit Group is a leading provider of business intelligence and risk management solutions for more than 50 years. The company offers high-quality flexible solutions, ranging from Credit Risk Management to Regulatory Compliance, Debt Recovery, Call Centre Services, Training, Consulting, ESG Services and Digital Marketing and is currently looking for a full time Accounts & Success Manager to join our team.

Working Hours: Monday-Thursday 08:30-17:30, Friday 08:30-14:30

As our Accounts & Success Manager, you are the face of Infocredit. You won’t just be “checking in” on clients; you’ll be their go-to advisor, ensuring they derive maximum value from our cutting-edge AML and KYC tools. At the same time, you will be responsible for generating new business, maintaining and developing a portfolio of assigned accounts.

– Architecting Success: Leading the onboarding journey for corporate giants, turning complex tech into intuitive tools they love to use.
– Strategic Advising: Conducting high-impact Business Reviews (QBRs) that don’t just report numbers but tell a story of value and resilience.
– Relationship Growth: Identifying special points for clients where our other solutions can solve their next big headache.
– Internal Advocacy: Acting as the “Voice of the Customer,” working directly with our IT and Compliance teams to bake client feedback into our next product update.
– Proactive Problem Solving: Using data to spot a “hiccup” before the client even feels it.

You’re a high-energy professional who speaks the language of compliance but has the heart of a storyteller.
 
– You’ve spent 3+ years in Customer Success or Account Management (bonus points if it was in FinTech, RegTech, or Law).
– You know your way around AML/KYC frameworks and aren’t intimidated by regulatory shifts.
– You’re a master of empathy and influence. You can explain complex concepts to a CEO just as easily as you can troubleshoot with a Compliance Officer.
– You’re tech-savvy, CRM-fluent, and possess a data-driven mindset.
– You hold a bachelor’s degree in Business, Law, or Finance. Fluent English is a must; Greek is a major plus.

We offer the stability of a market leader with the agility of a tech firm.
 
– Every day, you’re helping the world become a more ethical and transparent place.
– We blend 50 years of data with the latest AI and tech trends.
– We don’t just hire for the role; we hire for the career. We will invest in your professional development from day one.
– Competitive compensation, a collaborative (and fun) team environment, provident funds, hybrid work options (upon completion of probation period) and the chance to make a visible impact on the company’s trajectory.
 
Ready to lead the way?
 
If you’re ready to stop managing accounts and start driving success, we want to hear from you.