Infocredit Group is a leading provider of business intelligence and risk management solutions for more than 50 years. The company offers high-quality flexible solutions, ranging from Credit Risk Management to Regulatory Compliance, Debt Recovery, Call Centre Services, Training, Consulting, ESG Services and Digital Marketing and is currently looking for a full time Operations officer to join our team.

Working Hours: Monday-Thursday 08:30-17:30, Friday 08:30-14:30

The ideal candidate will be responsible for coordinating the activities required to meet the standards of ISO certifications (such as ISO 9001, ISO 27001, ISO 22301, ISO 18295-1, etc.). This role involves ensuring that the organization’s management systems are aligned with international standards, conducting internal audits, and facilitating external audits. The coordinator also plays a key role in promoting a culture of continuous improvement within the organization.

– Bachelor’s degree in quality management, Engineering, Environmental Science, Occupational Health and Safety, or a related field.
– Proven experience in implementing and maintaining ISO management systems.
– Experience in conducting internal and external audits.
– Experience in a quality assurance or similar role is preferred
– ISO lead Auditor or Internal Auditor certification is highly desirable.
– Excellent Command of Written and Spoken English is a must

– Strong Work Ethic and aptitude for learning
– In-depth knowledge of ISO standards (ISO 9001, ISO 27001, ISO 22301, ISO 18295-1, etc.).
– Strong organizational and project management skills.
– Excellent communication and interpersonal skills.
– Analytical and problem-solving abilities.
– Attention to detail and a methodical approach to tasks.
– Proficiency in using relevant software tools for documentation and reporting.
– Self-motivated, proactive, and able to work independently.
– Expert in time management and personal organization
– Ability to perform multiple tasks concurrently

Implementation and Maintenance:

– Develop, implement, and maintain ISO management systems (ISO 9001, ISO 27001, ISO 22301, ISO 18295-1, etc.) in accordance with the organization’s policies and procedures.
– Ensure that the management systems comply with ISO standards and regulatory requirements.
– Develop and update documentation, including policies, procedures, and manuals related to ISO management systems.